What deletion means
When you request account deletion, we:
- Delete your profile and personal data (name, mobile number, locality, activity preferences).
- Remove your community memberships.
- Dissociate — but do not destroy — financial records (registrations, payments, invoices), which we're required to retain for a period under RBI and GST regulations. These are kept in a form no longer linked to your identity.
You can also start this from inside the Ilaka app, under Profile → Delete Account, once that's available in your app version. Until then, the request below works the same way.
How to request deletion
1
Email support@ilaka.co.in with the subject "Account Deletion Request", from the email or with the mobile number your account is registered under.
2
We verify the request against your registered mobile number to confirm it's really you.
3
We process the deletion and reply once it's done, per the DPDP Act, 2023.
Questions
See our Privacy Policy for the full picture of what we collect and why, or reach us via Contact Us for anything else.